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How to order?
By e-mail
You can send your orders by e-mail to: order@syveco.com
By phone
Our customer service team will be happy to advise you:
- from Monday to Thursday, 8.15am to 11.50am and 1pm to 5pm
- on Friday 8.15am to 11.50am and 1pm to 4pm
Get in touch with us: +33 474 948 650
Please note that Syveco sells only to distributors. Thank you for your understanding.
For further information, you can send us an email to info@syveco.com or contact us via our contact form.
Order process
![Order reception on order@syveco.com. Order entry by the Customer Service. Modifications are possible.](https://www.syveco.com/media/wysiwyg/customer-service/order-receiving-2-ok.jpg)
![Order reception on order@syveco.com. Order entry by the Customer Service. Modifications are possible.](https://www.syveco.com/media/wysiwyg/customer-service/order-receiving-2-ok.jpg)
![Automatic order transfer to the warehouse. Modifications on order are no longer possible. Modifications lead to new order. Automation and settings or order picking in the warehouse.](https://www.syveco.com/media/wysiwyg/customer-service/order-transfer-automation-picking-2_1.jpg)
![Automatic order transfer to the warehouse. Modifications on order are no longer possible. Modifications lead to new order. Automation and settings or order picking in the warehouse.](https://www.syveco.com/media/wysiwyg/customer-service/order-transfer-automation-picking-2_1.jpg)
![Sending Order Acknowledgement at 11:00 am and 4 pm. Cancellation of unavailable items is possible.](https://www.syveco.com/media/wysiwyg/customer-service/order-confirmation-5.jpg)
![Sending Order Acknowledgement at 11:00 am and 4 pm. Cancellation of unavailable items is possible.](https://www.syveco.com/media/wysiwyg/customer-service/order-confirmation-5.jpg)
![Product bundling if needed.](https://www.syveco.com/media/wysiwyg/customer-service/product-bundling-7.jpg)
![Product bundling if needed.](https://www.syveco.com/media/wysiwyg/customer-service/product-bundling-7.jpg)
![shipment with camions](https://www.syveco.com/media/wysiwyg/customer-service/shipment-6.jpg)
![shipment with camions](https://www.syveco.com/media/wysiwyg/customer-service/shipment-6.jpg)
![Delivery: 2-7 days in standard delivery, express delivery is available but needs to be specified in the order.](https://www.syveco.com/media/wysiwyg/customer-service/delivery-2.jpg)
![Delivery: 2-7 days in standard delivery, express delivery is available but needs to be specified in the order.](https://www.syveco.com/media/wysiwyg/customer-service/delivery-2.jpg)
(1) Actuation, setting and 3.1 certificate may cause additional delivery time.
(2) EXPRESS delivery is available if specified on order. Additional costs will be charged.