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NEWS
Elsa by Sferaco
The Elsa® ball valve was designed and developed by our sister company Sferaco and is intended for new installations and maintenance, offering simplicity, efficiency, and reliability in the most challenging industrial settings.
E for Efficiency
Elsa® delivers exceptional performance in demanding industries, including biotechnology, pharmaceuticals, food processing, cosmetics, and chemicals.
L for Longevity
Built for durability, Elsa® is SIL 3 ready or SIL 3 compatible, ensuring long-lasting reliability in critical applications.
S for Security
Designed with a secure packing gland and handle, Elsa® guarantees maximum safety and traceability in industrial environments.
A for Adaptability
Elsa® is easily interchangeable with many existing models, making maintenance and installation straightforward.
Elsa® by Sferaco: A reliable, efficient, and secure solution for your most demanding applications.
19 November 2024
Syveco at Valve World Expo
We are pleased to announce our participation in the Valve World Expo 2024, which will take place from 3 to 5 December in Düsseldorf, Germany. This leading event brings together experts from across the valve and industrial fluid control industries, and we are excited to be part of it. Our team will be present at the exhibition, ready to discuss our latest product news, answer your questions, and explore potential collaborations.
We are proud to have a multilingual team on-site, fluent in German, English, Bulgarian, Danish, Spanish, French, and Romanian. This ensures we can communicate effectively with visitors from around the world.
Visit us at our stand in Hall 1, Stand C34. We look forward to meeting you and showcasing our range of products and solutions.
19 November 2024
Syveco Achieves EcoVadis Platinum Medal!
We are pleased to share that we have earned the EcoVadis Platinum Medal, reaching an overall score of 84/100! With Platinum status, we rank in the top 1% of companies evaluated by EcoVadis, a trusted name in sustainability ratings. This accomplishment reflects our strong sustainability management system and unwavering commitment to transparency throughout our value chain.
Our Evaluation Scores:
- Environment: 80/100
- Ethics: 80/100
- Labor and Human Rights: 90/100
- Sustainable Procurement: 80/100
This recognition is a testament to our ongoing commitment to impact positively. We are excited to continue improving our sustainability practices and engaging with our community and partners.
03 Octobre 2024
Interactive Map
Are you looking for your contact person at Syveco? Instantly access our multilingual and multicultural teams, who are here to simplify communication. Explore our regularly updated interactive map to easily find your contacts:
- Sales Executive
- Customer Service Representative
- Technical Sales Representative
Explore the map and discover our latest updates.
03 Octobre 2024
Our Webshop is Now Open
Our webshop is officially open! Why activate your customer account? Activating your customer account offers you the benefit of services such as:
- Viewing your net prices
- Ordering online
- Converting quotations into orders
- Tracking the delivery of your order
- Reviewing your quotations, orders, invoices, and delivery notes
- Downloading all product documentation related to an order
And, of course, the Syveco website always allows you to check stock availability! Explore all the features of our webshop right away in this video. If you want to learn more about how the customer account and webshop work, please consult our F.A.Q.
26 Septembre 2024
New to our team
Welcome to our new team members, Julie and Valery!
Julie is French and joined us as a Sales Representative for the Swiss and Austrian markets. In addition to French, she is fluent in English and German and understands Spanish. Julie has always been interested in working in an international environment since her studies in Sales Management, which she partly spent in Germany, Finland, and France, with internships in Spain and Malaysia. She loves tennis and discovering new flavours and restaurants.
Valery is our new Sales Representative for the Adriatic area. He is from Bulgaria and speaks French, English, Serbo-Croatian, and his mother tongue. He studied International Management in France and has always worked in Sales for different European markets. Valery is very passionate about sales and negotiating in his job. He loves to travel and spend time with his family and friends.
09 July 2024
Syveco in Poland
The past few weeks were full of rich experiences in Poland. We co-participated in an event called Wiosenne Spotkanie Ciepłowników (Meeting of heat engineers) with our partner and customer, Emet-Impex S.A. We aimed to strengthen our common position and reputation in the market and promote one of our leading brands, Sferaco, through product presentations, information, and branded merchandising. Krzysztof and Horatiu were on-site to talk to customers.
At the end of May, our Polish team showcased our products for the water industry at the WOD-KAN trade fair in Bydgoszcz. Thanks to cross-sectional product samples of float valves, air release valves, and pressure stabilizers, we had the opportunity to show their functionality. We also explained how they contribute to controlling and protecting drinking water distribution networks.
09 July 2024
3D experience
We invite you to take a virtual and immersive tour of our storage tank room with its network. You can learn more about the products and their features and observe how they work. Select an item to access technical details and datasheets.
Follow the instructions on your screen for a unique 3D experience.
09 July 2024
Guy Vincent - Tribute to the founder of Thermador
(1930-2024)
‘’The man who founded Thermador in 1968 died on April 19th at the age of 93. He dared to create a distribution company based on an original central heating and sanitary safety business model. Guy Vincent also decided, together with his associates, to list Thermador Holding on the stock exchange in 1987 to ensure the longevity of the companies created since the beginning of the adventure. He was a visionary in the business world and in his conception of how a company should operate: transparency, profit-sharing, the role of women, and participation in capital. He immediately challenged deeply rooted taboos in French society. We will also remember his discernment, humility, exemplary conduct, impatience, and high standards. He leaves us with a love for well-done work and encourages us to pass this on to those who will succeed us. We share in the sadness of his family.’’
Guillaume Robin (CEO Thermador Groupe)
17 May 2024
CAREER DEVELOPMENTS
Horatiu has been promoted to Area Sales Manager after eight years of experience as an Export Sales Executive with Syveco. He oversees a team of four people covering five countries including Romania, Poland, Slovakia, Italy and the Czech Republic.
Having been part of the Technical Sales team for four years and serving as a Technical Advisor, Luis became a Technician & Purchase Representative at the beginning of 2024 within the Marketing & Technical department.
29 February 2024
NEW SALES EXECUTIVES
Pierre joined us as a Sales Executive for the Belgian and Luxembourg markets. He has had extensive international experience, notably in industrial maintenance, materials handling and the gas industry.
Isabelle, our new Sales Executive for the Netherlands, joined us at the end of August 2023. She worked for 25 years in the industrial sector, developing exports for small and medium-sized companies in Benelux, Germany, Switzerland, and Austria.
Miroslava is our new Sales Executive for Slovakia and the Czech Republic. She has acquired solid technical and commercial expertise from 20 years of experience in HVAC engineering sector in France.
29 February 2024
NEW RECRUITS IN THE CUSTOMER SERVICE & ADMINISTRATION
After four years of initial professional experience, Séverine joined us as a Quality and Environment Technician in January 2023.
Eugène joined us as an After Sales Service Representative in June 2023 after more than 18 years of professional experience in multi-brand car and heavy-duty vehicle mechanics and stainless steel and welding polishing.
Nathalie joined the Customer Service team in January 2024. She has 22 years of professional experience in customer service, including 12 years near Manchester and one year in Germany.
29 February 2024
CUSTOMER SATISFACTION SURVEY
For 3 weeks from 10 October, we invited 5,400 contacts of our 1,700 customers to participate in a satisfaction survey on the quality of services provided by Syveco. The survey, conducted in 16 languages, received over 1,000 responses from 55 countries.
The average satisfaction rating you awarded us in 2023 is 4.42 out of 5, marking a significant improvement compared to the 4.20 out of 5 achieved in 2021.
Regarding the three major themes addressed, we observe that:
o 83% of you are satisfied or very satisfied with the customer relationship
o 81% are satisfied or very satisfied with the speed and quality of service promised
o Finally, 81% perceive an improvement in our service over the past 2 years.
We would like to thank you very much for your commitment, which demonstrates your desire to grow together. Your feedback is valuable and helps us to identify new avenues for improvement.
19 December 2023
ISO 9001 CERTIFICATION RENEWAL
After an initial three-year cycle, Syveco underwent a new comprehensive audit to renew the ISO 9001 certification. Syveco successfully passed this audit and obtained the renewal of its certification for another three-year period. Our certificate here.
19 December 2023
NEW SALES EXECUTIVE GERMANY
Meet Gerhard Maritzen, our new sales executive Germany. After more than ten years of experience in an international company based in France, he joined Syveco in February 2023 and works with the German market, his native country.
27 September 2023
NEW RECRUITS JEREMY & PRISCILLA
The Syveco team has expanded with the arrival of Priscilla Nzila and Jérémy Maninchelli. They have joined the Customer Relations department and will work closely with our Sales Executives.
Priscilla has a master's degree in business management and is fluent in English, French and Lingala (the language spoken in Congo). She was appointed Customer Service Representative in November 2022.
Jérémy has a degree in international trade. Backed by experience in New Zealand, Jérémy was already working in the industrial valves sector and joined the team as Technical Sales Representative in March of this year.
13 July 2023
SYVECO AT WOD-KAN TRADE FAIR
Our Polish sales team attended the WOD-KAN trade fair at the beginning of June. It's an annual event dedicated to the water industry, held in Bydgoszcz, Poland. There were 250 exhibitors at this year's show.
We had the support of Italian manufacturer CSA to present a new range of products introduced in our price list 2023. Thanks to several cross-sectional samples, we could explain in detail the construction and operation of our float valves, air release valves and pressure reducing valves and highlight the quality of execution of these products dedicated to controlling and protecting drinking water distribution networks.
In preparation for the fair, the team completed the necessary training at CSA to understand the products better and offer better advice to our customers.
13 July 2023
SYVECO AT VALVE WORLD EXPO
We are pleased to announce our presence at Valve World Expo from 29 November to 1 December in Düsseldorf, Germany. A dynamic team will be there to welcome you and will have the pleasure of engaging with you in some of the many languages we speak daily: German, English, Bulgarian, Danish, Spanish, French, Italian and Polish.
Come and meet us at our new stand in the heart of Hall 1, Stand C34.
How to find us: https://www.valveworldexpo.com/vis/v1/en/exhibitors/valveworld2022.2685496
10 November 2022
NEW EUROPEAN SALES DIRECTOR
We would like to introduce Amé Bertin, who has taken up the position of European Sales Director.
Amé studied Marketing and Management in a renowned school and followed a curriculum in France and abroad.
After several experiences in companies working internationally and a few years spent in Spain, he joined the Syveco management team in May 2022.
10 November 2022
A STEAM RANGE WITH LIMIT SWITCHES
A wide range of products suitable for steam applications is part of our offer, including a series of ball valves that can be used in certain applications. These valves, which we offer in manual or motorised versions, are also available as standard solutions with SOLDO limit switches. ATEX versions are also available on request.
This range of valves is available in carbon steel and stainless steel with BSP threaded ends and BW or SW weldable versions. The seats are made of stainless steel reinforced PTFE to ensure resistance to creep at high temperatures. They are held in stock from diameter 1/2" to 2". Go to the chapter.
10 November 2022