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OUR SERVICE


Stock

Our large storage capacity enables us to offer a wide range of products and to deliver orders quickly. We are constantly improving our storage system and supply chain in order to optimise our processes and make working conditions easier.

one of Thermador Groupe's warehouse, go to page Stockone of Thermador Groupe's warehouse, go to page Stock

a service client agent smiles behind her computer, go to page Customer Servicea service client agent smiles behind her computer, go to page Customer Service

Customer Service

Our multicultural team is on the front line to satisfy our customers’ needs. We adapt to any situation and understand your culture. Fluidity and simplicity characterise our communication and order process.


Manufacturing partners

Discover our high-quality manufacturing partners throughout the world. They have been selected from amongst the best in their profession. We collaborate very closely with them over the long term: 40 years of partnership for 21% of our manufacturers.

iron melting, go to page Manufacturing partnersiron melting, go to page Manufacturing partners

illustration representing people around the globe, go to page Local Presence to learn more about our sales teamillustration representing people around the globe, go to page Local Presence to learn more about our sales team

Local Presence

Our sales executives are on the road tirelessly to meet you and provide you a personal service. They have in-depth knowledge of local cultures and the local markets. Find your sales representative according to your country.


Logistics

Our warehouse team handles an important flow of goods arriving from our sister companies daily. A "zero out of stock" strategy enables us to provide continous stock and service to our customers. You can check average delivery time by country.

a truck leaving the Syveco warehouse, go to page Logisticsa truck leaving the Syveco warehouse, go to page Logistics

illustration with a light bulb and possible solutions, go to page After-sales serviceillustration with a light bulb and possible solutions, go to page After-sales service

After-Sales Service

At Syveco, we pay close attention to customer satisfaction even once the customers receive their order. Do you have a problem with your received product? Discover how to proceed in this case.